Welcome to MoonEngage (the "Site"). We understand that online privacy is important to users of our Site, especially when conducting business. This statement governs our privacy policies with respect to users of the Site ("Visitors") who visit without transacting business and those who register to transact business on the Site and make use of the various services offered by MoonEngage (collectively, "Services") ("Authorized Customers").
Personally Identifiable Information
"Personally Identifiable Information" refers to any information that identifies or can be used to identify, contact, or locate the individual to whom such information pertains, including, but not limited to: name, address, phone number, fax number, email address, financial profiles, social security number, and credit card information. It does not include information collected anonymously (without identification of the individual user) or demographic information not connected to an identified individual.
What Personally Identifiable Information is collected?
We may collect basic user profile information from all Visitors. From our Authorized Customers, we collect additional details such as names, addresses, phone numbers, email addresses, business nature and size, and intended advertising inventory for purchase or sale.
What organizations are collecting the information?
In addition to direct collection, our third-party service vendors (e.g., credit card companies, banks, insurance providers) may collect such information when offering related services. We do not control how these third parties use the information, but we require them to disclose their practices. Some may act purely as intermediaries and do not retain the data.
How does MoonEngage use Personally Identifiable Information?
MoonEngage uses this information to personalize the Site, offer relevant services, and fulfill requests. We may contact Visitors and Authorized Customers with research updates, service offerings, or site-related news. Additionally, this information may be used to respond to specific inquiries.
With whom may the information be shared?
Authorized Customer information may be shared with other Authorized Customers for potential transaction evaluations. Aggregated demographic data may be shared with affiliated agencies and third-party vendors. Visitors can opt out of communications or data sharing by following provided instructions or contacting us.
How is Personally Identifiable Information stored?
Information is securely stored and access is limited to MoonEngage employees as described above.
What choices are available to Visitors regarding the collection, use, and distribution of the information?
Visitors and Authorized Customers may opt out of unsolicited communications or data usage by following email instructions or contacting us directly.
Are Cookies Used on the Site?
Yes, cookies are used for various purposes, including storing user preferences and enhancing security (e.g., auto-logout after inactivity for Authorized Customers).
How does MoonEngage use login information?
Login data such as IP addresses, ISPs, and browser types are analyzed to track trends, administer the Site, and gather demographic insights.
Which partners or service providers have access to Personally Identifiable Information?
MoonEngage works with select vendors and partners who may access user information strictly for service eligibility evaluations. These third parties are responsible for their own privacy policies.
Disclosure to comply with law
We will disclose information as required by law, including court orders or law enforcement requests, or to protect the safety of Visitors and Authorized Customers.
How does the Site keep Personally Identifiable Information secure?
Access is limited to trained staff with secure login credentials. Sensitive data is encrypted. While we follow industry standards to protect data, no system is immune to breaches. We cannot guarantee complete security.
How can Visitors correct inaccuracies in their information?
Visitors and Authorized Customers can request updates or corrections by emailing us at master@moonengage.com.
Can a Visitor delete or deactivate their information?
Yes, contact us to request deletion or deactivation. Some residual data may remain in backups, but it will be functionally removed and no longer used or shared.
What happens if the Privacy Policy changes?
We will notify Visitors and Authorized Customers by posting updates on the Site. If changes involve use of previously restricted information, we will contact affected individuals.
Links
https://moonengage.jaitia.com/ may contain external links. We are not responsible for their content or privacy practices. Please review their policies separately.